Copy Center Coordinator 2
UW CODE AND REPRESENTATIVE GROUP
17657 (NE S SEIU 925 Non Supv)
22394 (NE H NI SEIU 925 Non Supv)
BASIC FUNCTION
Provide copy service through the coordination of activities at assigned copy centers.
DISTINGUISHING CHARACTERISTICS
Under general direction, coordinate the daily operations of two or more full-service copy centers. Receive, prioritize and process work orders; resolve production conflicts; maintain production and cash sales records; prepare materials for billings and perform routine equipment maintenance. Regularly assign, instruct and check the work of others, including student and/or hourly employees in a production environment; assist in performance evaluation of others.
TYPICAL WORK
Receive and evaluate work orders to establish and assign job priorities; work with clients and staff at other copy centers to determine production needs, meet production requirements and deadlines;
Train employees in all aspects of the centers operation;
Schedule production;
Assist clients with digital technology including file transfers, printing from disk, etc;
Provide outstanding customer service;
Maintain work records and prepare reports;
Operate cash register; maintain cash account and billing records;
Operate copy-related computer programs such as Copy Services on-line forms and databases, including the Course Pak Database and the Copyright Permissions Database;
Operate photocopy and related equipment; check performance of equipment and perform regular diagnostic and maintenance tasks; schedule maintenance and service calls as required;
Understand and enforce departmental copyright procedures;
Order supplies and maintain inventory;
Operate small bindery equipment and other peripherals;
Prepare paperwork and deposit reports for accounting /billing units;
Perform duties of Copy Machine Operator Lead;
Perform related duties as required.
MINIMUM QUALIFICATIONS
High school graduation or GED certificate AND one year of experience as a Copy Center Coordinator 1.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
CLASSIFICATION HISTORY
12/07/1987: New Class
07/02/1990: Revise MQ
01/01/2001: Revise Class
06/01/2005: CSR Class Conversion