Meg Winch
Communication Resources NW
PHILOSOPHY STATEMENT
Communication Resources Northwest has provided organizational development services to public and private organizations for more than 30 years, maintaining a strong local presence in Washington. Led by Meg Winch, our group of consultants specializes in team communication, training design and development, and facilitation, providing a full range of these services to public clients.
Our organizational development work is focused on best practices in both the consulting services we provide as well as the ways we provide service to our customers. As tireless client advocates, we work harder and provide higher-quality products to meet the diverse needs of clients during tight economic times.
AREAS OF EXPERTISE/RESULTS
- Leadership Coaching
- Facilitation (virtual and in-person)
- Partnering
- Team Building and Development
- Strategic Planning
- Retreats/Meetings
- Change Management
- Conflict Resolution
- Lean Process Improvement
- Employee/Manager Intervention
- Training and Curriculum Development and Delivery (virtual instructor-led, in-person instructor-led, and eLearning)
- Leadership
- Workforce Development
- Performance Management (including Management in a Remote Work Environment)
- Communications
- Workplace Expectations
- Civility in the Workplace
- Ethics
- Health and Safety
- Conflict Resolution
- Diversity, Equity, and Inclusion (development/co-development only—in light of recent events in our country, we feel that these courses are best taught by trainers who have the personal perspective to relate to historically marginalized or disenfranchised employees)
- Quantitative and Qualitative Organizational Research and Surveys
- Keynote Speaking
EXPERIENCE / SELECTED PROJECTS
- King County Organizational Development, Facilitation, and Training; King County, WA (1995-Present). Work has included virtual facilitation; project management processes training design and development; various department team building engagements; a train-the-trainer program; manager coaching; partnering on critical change projects; and project and strategic planning facilitation, public outreach, classroom and jobsite training, and research
- Seattle City Light Strategic Planning, Leadership Coaching, Training, and Facilitation; Seattle, WA (2009-Present). Work has included a train-the-trainer program; training standards development; leadership coaching; eLearning course development; communication strategy planning; work and asset management system facilitation; and grid modernization plan documentation
- Salud America! at UT Health San Antonio Transportation Equity Recommendations Virtual Facilitation and Final Reports (2020)
- State of Washington Department of Financial Institutions Strategic Planning; Olympia, WA (2019)
- WSDOT Mukilteo Ferry Terminal Partnering Facilitation and I-90 Expansion Partnering Facilitation (2018-2019); Olympia, WA
- Pierce County Public Works Customer Service Process Improvements Training Program; Training Program Design and Implementation in Ethics, Performance Feedback Presentation Skills; Olympia, WA (2013-2019)
- General Services Administration/US Office of Courts Harrisburg Federal Courthouse; Harrisburg, PA (2019-2020)
- C-TRAN Asset Management and Maintenance Process Virtual Facilitation and Documentation; Vancouver, WA (2017-2018)
- HVTN Fred Hutchinson Cancer Research Center Lean Initiative; Seattle, WA (2016-2017)
- Prevent Together Messaging Campaign Design; Battle Ground, WA (2017)
- Snohomish County Human Rights Commission (2010 – 2014)
CREDENTIALS
- PhD coursework, Organizational Communication, University of Washington
- MS, Organizational Communication and Small Group Dynamics, Purdue University
- BA, Speech Communication and German, University of Washington/Universität Freiburg Germany
- Center for Creative Leadership (CCL) 360° Assessment Certification
- Lean-Certified, Associated General Contractors (AGC)
- Lean-Certified, Institute of Industrial and Systems Engineers (IISE)
- Keynote speaking at Society for Marketing Professional Services, 2014 – 2020
- Former Chair, Snohomish County Human Rights Commission
- Former Vice Chair, Mill Creek Planning Commission, City of Mill Creek
SELECTED CLIENTS
- State of Washington
- King, Pierce, Snohomish Counties
- Seattle City Light
- Washington State Department of Transportation, Utah Department of Transportation
- Universities of Washington, Missouri, New Mexico, Michigan, Colorado, Illinois; Western Washington University; Washington State University, Central Washington University
- US Army Corps of Engineering
- General Services Administration