Course spotlight: De-Escalation Skills for the Workplace
Examine your own verbal and non-verbal communication style, and learn how to actively engage with others in conflict scenarios.
Competency spotlight: Self-Awareness
Strive to understand and improve upon your strengths and weaknesses.
Those who are skilled in this competency actively seek feedback and opportunities for self-improvement. They learn from mistakes and are open to constructive criticism.
The following upcoming classes may help you develop your competence in relation to self-awareness:
- De-Escalation Skills for the Workplace
- How to Give and Receive Feedback
- Under the Hood: Understanding Your Brain at Work
In addition, some aspects of the following classes may also support self-awareness: